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Learning, Training and Development of personnel within the cordial reception assiduity modish Trends in Puerto Rico Ulises Pérez Sánchez - S00479186 Katherine Mirabal Erasmo Rodriguez Jose Ayala - S00452616 Alejandro Bobet - S00745244 HMNG 347 hospitality gentlemans gentleman Resources worry Research fancy Prof. Iván O. Puig González, MBA, CHSP This look into was done as part of the Hospitality Human Resources Management Research Project of the International Jose A. (Tony) Santana School of Hospitality and Culinary Arts, Universidad del Este, Carolina, PR. Correspondence concerning this research should be addressed to the adjacent email: uperez2@email.suagm.edu Abstract Different spate with different backgrounds and education, operative actively in the hospitality industry were interviewed for this research document. as well many websites and books were consulted, including a formal thesis from a college educatee from another higher learning institution. The teaching produced, the research brought and the recommendations make atomic number 18 a result of the lack of information and formality of the process concerning the topic discussed here.

There is a attend culture in Puerto Rico, and there are received trends, notwithstanding the culture is found lacking and forgotten spell the trends are adopted and copied instead of developed locally, responding to the necessities of the industry, the people who go away with it and the customer/clients who participate in it. Training of personnel is unsounded as a planned educ! ational activity establish on the straight necessities of a business; it orients itself to an evolutionary pitch of knowledge, abilities and attitudes of the ones involved. - Alfonso Siliceo Introduction One of the things that define the skills, knowledge of abilities, characteristics and attributes that make an employee; and consequently, his omnibus and...If you want to get a sufficient essay, order it on our website: OrderCustomPaper.com

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