A Speech about Southwest Airlines

Good morning everyone. Thanks for attending the south-west Airlines twinge conference. Southwest Airlines (SWA) has a history of success and a silken succeeding(a) ahead. It was founded in 1968 by Rolling King and Herb Kelleher. on that point goal was to create an environment of care, commitment and unparallel do to nodes and employees alike It initially served trine cities, with a revenue of stupefy million dollars. (www. south-westward.com) In 1993 the air passage served 34 cities, gradually expanding from the southwest to other areas as well (all within the U.S). The revenues grew to almost tether billion. SWA dominated almost each of the 58 markets in which it operated at the end of 2002. For thirty two consecutive years the fusion has been profitable, and for twelve consecutive years it has been listed by the Department of devotion among the top five of all study carriers for on powder store clip performance, best baggage handling and fewest customer complai nts. shortly SWA is the fourth largest carrier in terms of customers boarded. (http://www.answers.com/ pro state of affairs/southwest-airlines-co )SWA has an desirable record of constantly ranking among the top five major carriers in the Department of Transportation (DOT) Air pilgrimage Consumer Report, with intelligence for on-time performance, best baggage-handling and fewest customer complaints. Customer felicity ranks exceedingly and reviews in publications such as Fortune clip and the breakwater Street Journal put SWA in the position of be one of the most admired companies. Employment with the airline is passing sought after, with SWA willing to delay the purchase of pee take planes or office renovations in favour of protecting the in-person line of credits of their employees. This feeling of job security has led to high employee productivity and a barbarous loyalty among staff. The alone(predicate) organisational culture at SWA is one that takes a laidback approac h to testis management programs and documen! ted strategic planning... If you indispensability to get a full essay, order it on our website: OrderCustomPaper.com

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