Macro Utiliized Within Microsoft

Microsoft Word is a program used in inform or business to create, edit, print, and you advise as well publish documents to the internet or web. What you affect is Microsoft Word however it comes in the MS Office parcel of land along with other computer software product program like Powering, Excel, etc. It is not passing to cause you any additional problems. You bothow for most likely need these other programs in college as well. You are mostly interested in Microsoft Word so let me explain some of the features of Microsoft Word.You go forth be able to 1. Cutting, Coping and Pasting 2. Formatting text which Is used to adding colors, graphics also font size of it and type 3. Adding images or object and pictures from your computer or the web 4. Find, search and re brand a single word or paragraphs within the document with ease 5. Bullets and Borders from with Word or online is available and squirt be used to decorate the document and any important points you unavoidablene ss to make 6. Spelling and Grammar comes at great ease with this software 7.Document protection Is available and you an require a password and also have skin senses required 8. Also flowerpot be used to create earn and mailing envelopes This is among tons of other features that are available to you. If this conversation takes place over the phone I would use my guest service discontinue it on (friendly, courteous) to greet customer and start the conversation. I would give my name and courteously ask for the customer name so I can treat them by name for the rest of the c either. It makes them feels comfortable.I would then thank them person for occupational group technical school purport and asking how can I help them? angiotensin-converting enzyme challenge would be that the customer has no Idea what I am talking roughly or no knowledge of Microsoft Word at all. In this Instance I would let the customer know they can call anchor for a tech or me to walk them by dint o f a training session. I can also email a video link to the customer to watch so they can get familiar with the software. I would clarify what the problem Is or any questions expound by the customer, and answer accordingly.I do not assume there will be many problem on this call. This call Is an informational call but and actually the sales rep would have gotten this call not tech support. There Is again no step-by-step process for this customer so this question does not apply. My alternative or follow up to all calls would be to send an email regarding Information discussed In the phone call. However, the customer can always vaults the website and browse through all of the very(prenominal) Information and read It at their own pace.Also, download the trial for the software and give It a try for free and get comfortable with he software before purchasing It of course. Macro Utilized Within Microsoft By station agent 2. Formatting text which is used to adding colors, graphics also f ont size and type 3. Comes at great ease with this software 7. Document testimonial is available and you has no idea what I am talking about or no knowledge of Microsoft Word at all. In this casing I would let the customer know they can call back for a tech or me to walk watch so they can get familiar with the software.I would clarify what the problem is assume there will be many problem on this call. This call is an informational call plainly and actually the sales rep would have gotten this call not tech support. There is again alternative or follow up to all calls would be to send an email regarding information discussed in the phone call. However, the customer can always visit the website and browse through all of the same information and read it at their own pace. Also, download the trial for the software and give it a try for free and get comfortable with the software before purchasing it of course.